Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our resume building services, or contact us for support.

Personal Information:

• Name, email address, and phone number
• Professional information (work experience, education, skills)
• Resume content and career-related documents
• Payment information (processed securely through third-party providers)
• LinkedIn profile data (when you choose to import)

Usage Information:

• How you interact with our AI-powered features
• Resume templates and formats you choose
• Time spent on different sections of our platform
• Device information and browser type

2. How We Use Your Information

We use the information we collect to provide and improve our AI-powered resume building services:

• AI Resume Generation: To create personalized, ATS-optimized resume content
• Service Delivery: To provide, maintain, and improve our platform
• Communication: To send updates, notifications, and respond to your inquiries
• Personalization: To tailor our services to your specific career goals
• Analytics: To understand how our platform is used and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

3. AI and Data Processing

• AI processing is performed in secure, encrypted environments
• Your resume data is only used to generate content for your specific account
• We do not share your personal information with AI training datasets
• All AI-generated content remains your intellectual property

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: Trusted partners who assist in operating our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our company
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict authentication and authorization systems
• Regular Audits: Ongoing security assessments and vulnerability testing
• Secure Infrastructure: Cloud hosting with enterprise-grade security features
• Employee Training: Regular security awareness training for all team members

6. Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your resume data in common formats
• Withdrawal: Opt out of marketing communications
• Object: Object to certain types of data processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights for improving our services

You can control cookie settings through your browser preferences or our cookie consent manager.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data may be retained for up to 2 years after last activity
• Legal Requirements: Some data may be retained longer for compliance purposes
• Deletion Requests: Data deleted within 30 days of verified deletion requests

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Data processing agreements with international service providers
• Compliance with applicable data protection frameworks
• Regular assessments of data transfer mechanisms
• Implementation of appropriate technical and organizational measures

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on this page
• Update the "Last updated" date
• Notify you of material changes via email or platform notifications
• Provide a summary of key changes when significant updates are made

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: