Terms of Service

1. Acceptance of Terms

By accessing and using UpgradeYourSelfOnline ("the Service", "our Platform"), you accept and agree to be bound by the terms and provisions of this agreement.

If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

UpgradeYourSelfOnline provides AI-powered career advancement tools specifically designed for the Indian job market:

• Resume Builder: AI-powered resume creation with ATS optimization
• LinkedIn Optimization: Profile enhancement and networking strategies
• Cover Letter Generator: Personalized cover letters for job applications
• Interview Preparation: Mock interviews and feedback systems
• Career Coaching: Professional guidance and career planning tools
• Job Market Analytics: Industry insights and salary benchmarking

3. User Accounts and Registration

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 16 years old to use our services
• One person may not maintain more than one free account
• You must be a real person (no bots or automated account creation)

Account Security

• You are responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• We are not liable for any loss resulting from unauthorized use of your account
• You agree to use strong passwords and enable two-factor authentication when available

4. Subscription Plans and Pricing

Payment Terms

• All fees are quoted in Indian Rupees (₹) unless otherwise stated
• Premium subscriptions are billed monthly or as one-time lifetime payments
• Payments are processed securely through trusted third-party providers
• Monthly subscriptions automatically renew unless cancelled
• Price changes will be communicated 30 days in advance

5. AI-Powered Features and Content Generation

AI Content Terms

• Content Accuracy: While our AI strives for accuracy, you are responsible for reviewing and verifying all generated content
• Originality: AI-generated content is created uniquely for your profile and requirements
• Customization Rights: You can edit, modify, or replace any AI-generated content
• No Guarantees: We do not guarantee job placement or interview success based on AI-generated content
• Continuous Improvement: Our AI models are regularly updated to improve performance and accuracy

6. User Content and Intellectual Property

Your Content Rights

• You retain full ownership of all content you submit to our platform
• You grant us a license to use your content solely to provide our services
• You are responsible for ensuring your content is accurate and truthful
• You must not submit content that violates any laws or third-party rights
• You can export or delete your content at any time

Our Intellectual Property

• Our platform, AI technology, templates, and tools are protected by intellectual property laws
• You may not copy, modify, or distribute our proprietary content
• All trademarks and service marks are owned by their respective holders
• You receive a limited license to use our platform according to these terms

7. Prohibited Uses and Conduct

You agree not to use the Service to:

• Submit false, misleading, or fraudulent information in resumes or profiles
• Violate any local, state, national, or international law or regulation
• Infringe on intellectual property rights of others
• Upload malicious code, viruses, or attempt to hack our systems
• Use automated tools, bots, or scrapers to access our services
• Create multiple accounts to circumvent plan limitations
• Share account credentials with others
• Reverse engineer or attempt to extract our AI algorithms
• Use our service to create resumes for others commercially without authorization

8. Service Availability and Performance

Uptime and Reliability

• We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• Emergency maintenance may occur without prior notice
• Service interruptions may occur due to factors beyond our control

Feature Updates

• We regularly update and improve our AI algorithms and features
• New features may be added to existing plans at no additional cost
• We reserve the right to modify or discontinue features with reasonable notice
• Premium users receive early access to new features

9. Cancellation and Refund Policy

Cancellation Rights

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• You retain access to premium features until the end of your paid period
• No partial refunds for unused time in monthly subscriptions

Refund Policy

10. Disclaimers and Limitation of Liability

11. Data Protection and Privacy

Your privacy and data security are paramount to us. Please review our comprehensive Privacy Policy to understand:

• How we collect, use, and protect your personal information
• How our AI processes your professional data
• Your rights regarding your personal information
• Our data security measures and protocols
• International data transfer safeguards

12. Account Termination

Termination by Us

We may terminate or suspend your account immediately for:

• Violation of these Terms of Service
• Fraudulent or illegal activities
• Abuse of our platform, AI systems, or staff
• Non-payment of subscription fees
• Creating false or misleading resume content
• Attempting to circumvent our security measures

Termination by You

• You may terminate your account at any time through account settings
• Upon termination, you can export your data for 30 days
• After 30 days, your data will be permanently deleted
• Subscription benefits end at the close of your billing period

13. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of India. Any disputes will be resolved through:

1. Direct Communication: Good faith efforts to resolve disputes through direct communication
2. Mediation: Binding mediation if direct communication fails
3. Arbitration: Individual arbitration under Indian Arbitration and Conciliation Act, 2015
4. Jurisdiction: Courts in Delhi, India for any legal proceedings

14. Changes to Terms

We reserve the right to modify these terms at any time. We will:

• Notify users of material changes via email and platform notifications
• Provide at least 30 days notice for significant changes
• Allow existing users to continue under previous terms for their current billing period
• Update the "Last updated" date at the top of this document

Continued use of the Service after changes constitutes acceptance of the new terms.

15. Contact Information

For any questions about these Terms of Service, please contact us: